DELIVERY POLICY
Our products are delivered exclusively via download.
YAMAHA Genos, Tyros 5, PSR customers:
After purchase please send us your Instrument Info file so we could proceed with your package.
Here is the video with step by step instructions.
Send your Instrument Info file to: info@dynamix-audio.com
The packs are delivered as a protected CPF pack format exclusively.
Medeli / Thomann customers:
After purchase please send us your Instrument Info file so we could proceed with your package.
Send your Instrument Info file to: info@dynamix-audio.com
KORG, Roland, Tyros 3/4 customers:
After purchase you will receive an email with the download link.
If you did not receive purchase confirmation email please check your SPAM and JUNK folders first, then please contact us by email.
DEAR CUSTOMERS
Our product must work as described. If you notice that something is wrong, or something does not sounds like we presented in our video presentations, please contact us so we can resolve it.
For all further questions and help please contact us at info@dynamix-audio.com or use our contact form.