REFUND POLICY
All products sold by Dynamix Audio are digital products delivered through download access, licence delivery, activation, email, or preparation of a personalised package.
By requesting immediate delivery during checkout, the Customer expressly agrees that delivery may begin before the end of any applicable withdrawal period and acknowledges that the right of withdrawal is lost once delivery, download access, licence delivery, activation, or preparation of a personalised product begins, except where mandatory law provides otherwise.
After delivery has begun, refunds are not provided for:
- Change of mind.
- Accidental purchases.
- Failure to read the product description or documentation.
- Purchasing a product for an unsupported instrument, operating system, or device.
- Incompatibility that could have been identified using an available demo or published system requirements.
- Misunderstanding of features that were accurately described before purchase.
Nothing in this policy excludes any mandatory consumer rights. If a product is not delivered, is materially different from its description, or has a verified defect that Dynamix Audio cannot reasonably correct, please contact us so the issue can be investigated and resolved in accordance with applicable law.
Reasonable technical support is provided for delivery, activation, and verified product functionality.
For assistance, contact:
Email: info@dynamix-audio.com