Our product must work as described. If you notice that something is wrong, or something does not sounds like we presented in our video presentations, please contact us so we can resolve it.
Most modern arrangers have some kind of master effects: Master Compressor and Master Equalizer in most cases. We create all our product presentations with those turned OFF. If you notice some difference in how the product sounds when using with your keyboard compared to our video rpesentation you should check if your master section is turned ON.
Also there could be some difference in how the keyboard velocity sensitivity is set, you should check this VIDEO for a detailed explanation.
For all further questions and help please contact us at: email@example.com or use our Contact Form.